Started in 2019 by Caroline Reynolds, who has extensive experience running and managing call centres, French Duncan Contact Centres (FDCC) offers clients a professional, high-quality contact centre function for inbound and outbound telephone projects.
While a young business, it is part of French Duncan, one of Scotland’s largest independent firms of Chartered Accountants and a business which has been around since 1904. Elements of the French Duncan business are regulated by the Institute of Chartered Accountants of Scotland and by the Financial Conduct Authority. As such French Duncan is used to maintaining the highest levels of compliance and operating to the highest levels of service and ethics. These values are at the core of FDCC.