Hear from Our Clients We've asked our clients to tell us about their experience with French Duncan, click the image above to find out what they said.
The pooling of French Duncan’s expertise and experience towards a common aim of our clients’ business success is a key element in our progress to become one of Scotland’s largest independent firms of chartered accountants and business advisers.
Our aim is to pursue an active rather than passive role to ensure the successful creation of a profitable business. Higher levels of partner involvement, exceptional standards of service and an intrinsic understanding of two-way lines of communication are the foundations upon which our client base has developed. French Duncan has a broad client base, ranging from multinationals to smaller owner-managed businesses and is one of only three independent firms in Scotland able to audit fully listed Public Limited Companies (PLCs).
In a recent survey, 89% of our clients said they would be pleased to recommend us to others. Indeed, much of our work comes from these internal referrals.
.... see what our clients have to say about us.
We have done a major project with French Duncan. They have been not only efficient and professional, but innovative and always constructive with a solution-based approach to problem solving which in these testing times is invaluable.
Gordon Allan, Director
French Duncan have consistently supported GSS Plant since the shareholders bought the company in 2005, and now form an integral part of the company's management team. We enjoy a close working relationship from our Director level and our accounts administration with French Duncan's team.
Gareloch Support Services (Plant) Limited
We appointed French Duncan based on their enthusiasm, their proactive approach, and their experienced tax department. Their recognised expertise in capital allowances was also key to our investment plans, and has proved to be very cost effective. We have developed a close working relationship with Barry Laurie and the rest of the team and are delighted with their proactive approach.
Howard Jones, Director
BSW Timber Limited
French Duncan is one of our key commercial advisers and provides an excellent service, giving advice and assistance to us whenever needed. We have worked closely with the French Duncan tax team for many years, building a strong relationship, and would have absolutely no hesitation in recommending them.
Gordon Ross, Managing Director
Western Ferries (Clyde) Ltd
French Duncan, Chartered Accountants and Statutory Auditor have been Elderpark’s auditors since the Association started in 1975. During that time the Association’s audit has been tendered on a number of occasions and French Duncan have been the successful firm. As Director of the Association and previously Finance Manager, I have always found their staff and quality of work to be of the highest regard. With the more current complexities of Housing Association’s Financial Statements, I feel they have provided support to staff to minimise any issues resulting from the changes in Accounts.
I would highly recommend French Duncan as Auditors.
Christine Murphy, Director
Elderpark Housing Association Ltd
Govanhill Housing Association has been a client of French Duncan for many years. They have a large number of other housing association clients and we have benefitted from both their expertise and also their in depth knowledge of the housing sector and generic financial issues RSLs face. We find their approach is proactive and the quality of the service we have received has been first class. Their staff are friendly and professional and the audits undertaken have been delivered to timescale.
Malcolm MacDonald, Finance Manager
Govanhill Housing Association
I have had the pleasure of working with Agnes and the payroll team for nearly 20 years…queries we have are always dealt with promptly and in a constructive and helpful manner. Communications are always professional but being able to speak to the same experienced individuals adds a confidence to the relationship which may not exist with larger practices.
James Gallagher, Managing Director
Gallagher Healthcare Limited
…our payroll is processed with speed, care and attention every month, taking all the pressures off having to deal with this complex matter ourselves. All the statutory payments of tax & NI etc are calculated and paid on our behalf, always within HMRC imposed deadlines. It really is that simple.
Drew Travers, Centre Manager
Glasgow Ski & Snowboard Centre
French Duncan are our tax advisers, though not our auditors. They have added significant value to the Group over the years. They work well with other advisers and are happy to take the lead to co-ordinate joint initiatives. Nothing seems to phase them and they will quickly arrive with a range of sensible solutions to steer us through any difficult issues that arise. They bring real shape and direction to their advice and have always gone the extra mile to achieve results for us.
Russell Hynd, Finance Director
The Townhouse Group
Heliex Power has worked with the French Duncan tax team since it started trading in 2011 and taken advice in several different areas of taxation planning and compliance including corporation tax, approved share option schemes and VAT. We have always found Ann and her team to be very professional providing an excellent service and delivering over and above the remit where appropriate. They are very efficient at responding to enquiries timeously, ensuring that deadlines are always met and that as a young company we are aware of potential issues that the business may encounter going forward.
Michael E Ward FCMA, Chief Financial Officer
Heliex Power Limited
We have been expanding over the past ten years and during this time French Duncan have provided us with invaluable business, accounting and tax advice to help make the journey easier. Their staff are efficient and easy to work with.
Maxim Power Tools (Scotland) Ltd
We are more than delighted with our long and fruitful association with French Duncan, an association in which efficiency is never compromised but personal friendship prevails.
John Twallin, Chairman
Finnie & Co Limited
Wilson Decorators Ltd are delighted with the excellent service provided by French Duncan’s Dumbarton office. All work is carried out to a very high standard with a personal and friendly approach. I would have no hesitation in recommending them to others.
Robert Wilson, Owner
Wilson Decorators Ltd
Vance Precision Engineering Ltd is delighted with the excellent service provided by French Duncan's Dumbarton office. All work is carried out to a very high standard but with a personal and friendly approach. I would have no hesitation in recommending them to others.
Colin Vance, Owner
Vance Precision Engineering Ltd
East Dunbartonshire Citizens Advice Bureau have been clients of French Duncan for the past 16 years.
The Board and Senior Management within the organisation have no hesitation in recommending French Duncan, the service that they provide is not just about the Annual Audit. We have a named contact within French Duncan who keeps us up to date with any changes that may impact on our finances, and they are available to support and advise at anytime through out the year. The support that we receive makes the management accounting and annual audit a seamless process.
We have no hesitation in recommending French Duncan and are confident that the high level of service that we receive is given to all of their clients.
Catherine Bradley, Bureau Manager
East Dumbartonshire Citizens Advice Bureau
We started using the services of Colin Abercrombie and his team in 2012 and since then we have always been very impressed by their knowledge and foresight. Colin has strived to build and maintain a friendly yet professional relationship with us and he or one of the team are always available to answer any query we have. As a result of Colin’s business advisory knowledge, Kellys has definitely benefitted from Colin’s input over the years and we would highly recommend his and his colleagues’ services.
Mark Wilkinson, Operations Director
Kellys Printing Solutions
I love the way you get on with the job. Not too many professionals have the response times of French Duncan.
Stuart Ross, Director
Two Fat Ladies Group
The French Duncan Team has played an instrumental role with helping Televerde establish our European headquarters in Glasgow. The Team has provided step by step recommendations for our successful launch in April 2016. Their counsel in areas of human resources, accounting and finance assisted us to make the right choices and mitigate risk associated with expanding to Europe. If we needed expertise in areas they did not cover, I’d simply call or email French Duncan and pose the problem we were trying to solve. Responses were always received quickly with several options provided from their client base or the suppliers to their clients. Once operations started, the relationship continued to build as French Duncan is now viewed as an extension of our staff. To make our North American employees feel comfortable in Glasgow, the HR team even designed a “Welcome to Glasgow” handbook. We could not have chosen a better partner to help us with this project.
Vince Barsolo, Senior VP of Operations
Televerde Europe Ltd
We are a firm of Messengers at Arms & Sheriff Officers based in central Scotland with 5 local offices. In the performance of our role we regularly require the expert advice and assistance of an Insolvency Practitioner. Although we have other appointed firms on our panel we turn most often to French Duncan LLP in Hamilton because in our staff’s opinion they offer the fastest, most professional and cost effective service.
We also provide a debt recovery service to over 100 small, medium and large commercial businesses across Scotland; many of whom insist we use the services of French Duncan LLP. These specific instructions tend reflect the result of many previous successful recovery actions. Our local authority clients are also keen for us to use their services whenever appropriate.
Lastly and on a more personal level we tend to turn to French Duncan because of the close personal relationship that has naturally developed. They are a nice group of people to deal with and the relationship lends real value to our own business. Extremely thorough and professional would be my summary.
John Douglas, Business Development Manager
Alex M Adamson, Sheriff Officers
I have dealt with French Duncan for many years. The whole team at French Duncan are extremely professional and approachable. French Duncan always provides pragmatic and reliable advice. The firm excels in attention to detail and, in my experience, responds very quickly to any issues that arise.
French Duncan have a wide range of experience among the team, and are always up to speed with legislation and changes in the profession.
Due to the range of services offered by the firm, all professional sectors are covered and the advice given is second to none. A one stop firm, with extensive knowledge across all advisory disciplines which produces good results.
Nicola Ross, Senior Associate
French Duncan's insightful, supportive and cost effective service was enabled by its focused initial review of structures, plant and cost information and clarification of issues in a manner which utilised client time efficiently. The resultant output provided Isle of Harris Distillers with a fully supported, maximised Capital Allowances Claim in respect of its £8m distillery investment.
Ron MacEachran, Director
Isle of Harris Distillers
I think that French Duncan is first-class firm to deal with - incredibly efficient and with the expertise and knowledge that is vital to a company like Cloudsoft.
Derek Gray, Director
Cloudsoft Corporation Ltd
Buying anything out of liquidation is a difficult process for all concerned, and we cannot commend Eileen Blackburn and David McGinness of French Duncan enough for their professionalism throughout, in their ability through their rapport with the hotel team to retain a significant amount of goodwill from both patrons and staff members, at a very difficult time for both.
Brian McGhee, Chairman
Eileen and her team at French Duncan combine technical ability with a commercial approach and deliver an excellent service. They are reliable and an excellent team to work with. I would have no hesitation in recommending Eileen and French Duncan.
Rachel M Grant, Partner
I have worked with French Duncan’s business recovery team for over 15 years. The team is well established and very experienced. I have always found them to be responsive, professional and extremely knowledgeable. Eileen is highly regarded in the market for her technical abilities and her straight forward pragmatic and commercial approach. She is approachable and brings a calmness to the most difficult situation.
Andrew Scott, Associate
Shepherd and Wedderburn LLP
I’ve had quite a difficult day today and I wanted to tell you that your brilliant team guided me through, kept me calm, and found a solution.
I don’t want any of you to think that I take what you do for granted. I couldn’t do my job without you and the team doing such a brilliant job to guide me.
I just wanted to say thank you to everyone for today, especially Alastair and Colette. They are a real asset to your business.
Alison Ramsay, Partner
Work on Words
The tax team at French Duncan recently prepared a substantial video games tax relief claim for TAG Games, which was processed really quickly and efficiently. The team have also prepared our corporation tax computation and we have been delighted with the level of service we have received. We look forward to working with French Duncan in the future.
Paul Farley, CEO
We were very impressed with the GDPR Audit Service that we received from French Duncan. In order to assess our compliance status, Andrew and Joanne worked with all of our internal departments, completing comprehensive data flow maps and associated gap analysis. As a result, they prioritised key areas of action and created a personalised project plan for us. Thanks to Andrew and Joanne’s expertise, we are now confident we are on track to achieve GDPR Compliance by 25th May 2018.
Matthew Garstang, Head of Finance
With GDPR looming, and no real understanding of the impact or our obligations under the regulation, we engaged Andrew’s team for a 5 day session to take us through the basics, then onto an understanding of GDPR applied to the specifics of our business. The FD team performed a full review of our business across all departments, identified gaps and risks related to GDPR and helped devise solutions to address those areas. We’re already in the process of addressing the risks and putting the relevant documentation and processes into practice ahead of the May deadline. The FD team have been crucial to our understanding and addressing GDPR; professional, approachable and knowledgeable on the minutiae of a complex area of regulation.
David Waddell, Vice President
Having recently taken the decision to outsource our entire payroll function to the French Duncan Payroll team, I’m delighted to confirm that the transfer was seamless and far more straightforward than I had anticipated, with FD Payroll holding our hands throughout the switching process. We employ c 280 employees across 6 hotels and since switching we’ve been really impressed with the level of support we have received and the reduction in work-load across our hotels. We have a close relationship with Linda and the team, who are always on hand to answer any queries we may have, and we have the utmost confidence that they will continue to consistently meet, and surpass, our requirements.
Lochs & Glens Holidays